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Archive for January 2009

Just How Valuable is Personal Branding?

By Des Walsh
Friday, January 30th, 2009

I’ve been wondering whether Personal Branding is a Good Thing for me to pursue, or not.

As I continued the process I wrote about yesterday, of figuring out how to answer effectively the “What do you do?” question and – by extension – how that might be something people could be interested in paying me to do for and with them, my thoughts turned to the idea of personal branding. And positively at first. As in, Yes, that’s what I should be working on, my personal brand.

But as I thought a bit more, I wondered.

Part of my wondering was because I have a somewhat negative mental/emotional association with the “branding” word/concept, going back to childhood days on my father’s family’s farm – most likely an association shared by anyone who has grown up on or spent time on a farm with cattle and horses.

Back to what people in the city, specifically marketing and advertising, mean by “branding”.

I don’t recall when I first heard the term “personal branding” or such catchy expressions as “Brand You”, but I admit to quite liking the underlying concept, or at least liking what I understood about it. That may be partly because the concept has some very articulate and persuasive evangelists who post about the subject in an interesting way, such as William Arruda, Dan Schawbel and others on the Personal Branding Blog.

So what is “personal branding”? I imagine the experts define it in various ways. The BNET Business Dictionary says it is:

the public expression and projection of an individual’s identity, personality, values, skills, and abilities.

and adds, just so we get the point:

The idea of personal branding has evolved by applying the concept of a product brand or a corporate brand to an individual person.

In itself that doesn’t tell me a lot. Dan Schawbel and others believe that there is some confusion about what the term means and on a wiki set up for the purpose they offer the following as “The Real Definition of Personal Branding“:

Personal branding describes the process by which individuals and entrepreneurs differentiate themselves and stand out from a crowd by identifying and articulating their unique value proposition, whether professional or personal, and then leveraging it across platforms with a consistent message and image to achieve a specific goal. In this way, individuals can enhance their recognition as experts in their field, establish reputation and credibility, advance their careers, and build self-confidence.

That seemed reasonable enough. But I can’t say it got me excited.

I was still feeling uneasy about this idea of personal branding.

Then I came across (actually I looked for and came across) a contrarian view on the subject.

Not an easy process, by the way, if you are using Google as your search resource – seems there are a lot of true believers out there.

In business, I get nervous if everyone is agreeing (I won’t say “sub-prime”).

So the contrarian view.

In his post “Personal Branding” is a Misconception, Michael H. Goldhaber argues that

the idea of personal branding — common though it is — gets things backwards

Goldhaber’s blog is about “Attention, the Attention Economy, etc”

His argument on personal branding is, as I read it, framed within a context of blogging and can be summarized (although not necessarily done justice – I recommend you read the whole, very entertaining post for that: ok, it might not be entertaining for personal branding evangelists, but should be for others) as follows:

  • A brand is superficially a proper noun, such as the name of a place or a person – John Smith, Spain – but is linguistically an ordinary noun, differing from a common noun like “cow” or “strawberry” – “in that it is supposed to refer only to a line of pretty much identical products that all are associated with a particular company” – e.g. Heinz.
  • “…regular brands — far from being something that individuals need to emulate — are actually reminders of the singular persons or personalities who originated or stand behind the branded products or services” (examples, Microsoft and Bill Gates, Apple and Steve Jobs)
  • “Why Pablo Picasso is not a brand” (you need to read the whole argument – can’t do it justice with bullet points!)
  • I think his fourth point is about being yourself as a creative, entrepreneurial person, fully, at any given moment, which (this is how I read it) can’t be encapsulated in a “brand”.
  • Be spontaneous – personal branding is “a red herring”

James Chartrand,writing at Copyblogger, talks about “personal branding prison” and argues you should be branding your business, not yourself.

Start building value into your business so that potential customers think of your business name first and your name second. Get people interested in working with your business, not you.

That brought me back to a thought I’ve been having through this whole process, basically the idea I first understood from reading Michael Gerber’s E-Myth – that one of the key ideas (the main idea?) of being in business is to build your business up to the point where you are able to sell it. What to me is a no-brainer corollary is that a business which is branded with my name is going to be, on the face of things, harder to sell than a business with a more generic or less person-specific name.

That’s my real challenge with personal branding.

For me, the jury’s out.

Comments are very welcome.

Photo credit: photoflux via Flickr, Creative Commons licence

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Categories : Branding, Business, Work From Home
Tags : Branding, Business, Dan Schawbel, Michael Gerber, Personal Brand, personal brandinging

Just What is it You Do, Again?

By Des Walsh
Thursday, January 29th, 2009

It’s a bit embarrassing to admit, but I’m feeling challenged about being able to answer effectively the “What do you do?” question.

I believe I have a good understanding of what I do but I’ve had evidence in the past 24 hours that I’m not communicating that well.

Why it’s particularly embarrassing is because, as a coach, I help other people get very clear about this question and become more effective in answering it.

Not that I haven’t worked on it for myself. In fact, I have spent hours being coached on this and at my computer or with a writing pad, endeavouring to put into a succinct, very clear way, just what it is I do in business and what I have to offer.

But clearly there is more work to be done. Fortunately I’m doing a course right now with Coachville’s Business Academy, where we are getting some specific coaching and homework assignments to really nail this thing about what we do.  I mean, the need for me to take action here is at one level a no-brainer, to put it mildly: if I can’t explain succinctly and engagingly what I do I can’t complain if business does not flow to me.

blank business card

What happened yesterday to focus my attention on this matter was that some people phoned me, by arrangement, to ask me some questions about social media. Fortunately for me they were frank enough to say that although I was one of the people they had been told they should talk to, from looking at my profile on Twitter they were having trouble working out what I do.

So what did I have in my “one-line bio” on Twitter? You know what? I’d forgotten and have just now gone to check. Here it is:

business coach for a networked world: social media strategist: blogger

Clear enough to me. But it’s not there for me, it’s for others.

Why this feedback experience was particularly ironic was that a bit over 24 hours previously I had been telling a group on the Social Media Telesummit how essential it is for us to have a consistent profile and “story” on our various profiles across the social web. As an aside, I think it’s hilarious – ok  sad in some ways, but still hilarious – that as consultants and coaches we all talk about how important it is to get frank feedback and how valuable that is, but when it comes we – well, I at least – have an initial reaction not of joy but of irritation or frustration. Don’t know about you but for me the appreciation and gratitude kick in later, not instantly.

Be that as it may, apparently the message, as successive teachers wrote on my report cards, is still

“This boy can do better”!

But I admit I find the task daunting.

In days of yore, when I was a school teacher, a taxi driver, or an executive with a title and a business card to match, it was easier. Or seemed so, to answer the “What do you do?” question.

It only became a challenge when I set up my own business.

And what I’ve observed about myself since then, and noticed from time to time with other professionals with home based businesses is that if we are in business for ourselves and if we have a reasonable (or even unreasonable!) spark of imaginativeness, creativity and openness to possibility, we can find ourselves “diversifying” our business. And establishing “multiple streams of income”.

Which can, if we are not careful, lead to a situation where we are putting out different messages to the marketplace.

The fact that we can see how our various business interests work together doesn’t mean that’s going to be obvious to others.

Even if they are going to be patient enough to stand there and listen while we explain the ins and outs.

My challenge currently is that I am endeavouring to craft a statement that expresses simply and attractively the key components of the two main things I do:

  • I help business owners and entrepreneurs take their business to the next level and keep being nice, interesting people to talk to (that’s the bit that with labeling is called “Business Coach”)
  • I help mature business owners and entrepreneurs who are not techies get their heads around the social media phenomenon and work out ways for that to help them grow their businesses (the label I’ve been using is “Social Media Strategist”)

I doubt very much that the labels “business coach” and “social media strategist” are going to bring me much business: they are both, let’s face it, less than sexy: they are opaque or even mystifying without being mystifying in any interesting way.

Have you had a challenge in being able to answer that “what do you do?” question effectively? And by effectively I mean so that in at least some instances it helped you attract business. If so, I hope you’ll share.

I know some people who are really good at this. In fact I know at least one person, Chris Barrow, who is brilliant at this stuff and walks his talk – as in, building a million dollar coaching practice.

I’m certainly not comfortable with the idea that the growth of my business is being impeded by my inarticulateness. I’m hoping some people smarter than I will share some approaches here that work.

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Categories : Branding, Business, Coaching, Social Media, Work From Home
Tags : Business, Business card, Social Media, what do you do?
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