Comments on: Smart Outsourcing to Help You Work On Your Business

By: Operation Scar Review

Operation Scar Review — Thu, 29 Apr 2010 15:15:53 +0000

It seems like every Internet marketing blog I found always had a post about outsourcing.lol
I’ve always wanted a step by step guide for outsourcing, but I just can find the right one.
But I think I just find it thanks to you.

By: Des Walsh

Des Walsh — Mon, 19 Apr 2010 23:49:21 +0000

@TelemarketingCompany Thank you. That’s a really important point you make and I confess it was not “front of mind” for me, that companies regularly outsource not just in the “not so central” functions but in, as you say, “areas previously considered critical core business functions”. That raises a whole other set of issues, especially in terms of customer service, or more broadly and from the obverse perspective, customer experience.

By: Telemarketing Company

Telemarketing Company — Mon, 19 Apr 2010 23:38:59 +0000

The growth of outsourcing in some countries businesses has been explosive over the past couple of decades. Companies now regularly outsource in areas previously considered critical core business functions such as customer service, accounting, administrative work, programming, design, or even sales. Contributing to this growth is the use of technology, which enhances communication and allows teams to share data in a more efficient and productive way. In recent years, the use of technology has expanded to include electronic monitoring of outsource employees, occasionally in ways that have drawn criticism.