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Archive for July 2009

Taking the Middle Ground on Comment Moderation

By Des Walsh
Wednesday, July 29th, 2009

From what I’ve read on a number of blogs over the years, there is a discussion about comment moderation but it’s basically binary: you are either for it or “agin” it. There is in fact a third option, which is a modified moderation, a middle ground, if you will.

Commentspamfree pictureComment moderation is a topic about which people have strong opinions, especially those who feel that if you moderate comments you are choking off the conversation that can build up in a comment thread. I’m not insensitive to that argument and every now and again I think maybe I should switch off comment moderation, with the idea of providing a more free flow of conversation.

It’s right about then that a spam attack, masquerading as comments, comes along to bring me back down to earth.

Just now, a quick search on the subject reminded me that I posted about this back in March 2007 – Comment Moderation Turned on Reluctantly

Until now I’ve resisted the impulse to moderate comments. But lately I’ve been irritated by finding “comments” that are just excuses to include links to other sites, without any evident relevance for the topic of the post being “commented” upon.

I’ve just had another flurry of “comments” which fit that description.

So I’ve decided to keep moderation on, but not totally.

The middle ground position I mentioned above, and the basis of the policy and practice here, is that only the following comments are held for moderation:

  • comments from first time commenters
  • comments with a few suspicion-inducing elements

The ability to do this, without having to watch the blog day and night, is provided by the excellent toolkit in WordPress.org blogs, under Administration -> Settings -> Discussion.

There are some basic “suspicion-inducing” elements for which you can set moderation in the “on” position, so to speak:

  • a specific number of hyperlinks – number specified by the blogger
  • specific words or phrases – specified by the blogger

WordPress also makes it easy for the blogger to edit comments. I have started to do that with “harmless” comments that contain clearly spammy links, mostly quite irrelevant in terms of the blog post being commented on. As we have CommentLuv installed, the commenter already has a link back to his or her blog.

That’s why I say that, courtesy of these WordPress tools, I am able to have a middle ground approach on comment moderation.

This is the policy we have – displayed on the Comments Policy page and linked from the right sidebar.

Comments are moderated for first time commenters and for comments with “spam-like” elements, such as an excessive number of hyperlinks.

So for your second time comment and thereafter, and provided your comment does not trigger our other “unacceptable use” principles stated here, it should appear immediately.

We reserve the right to delete comments we deem as spam, transparent attempts to get traffic without providing any useful commentary, and any contributions which are offensive or inappropriate for civilised discourse.

Links are ok, if relevant to the post: otherwise they will be edited out.

If you experience any problem with posting comments, please contact us immediately and we will see what needs to be done to resolve the situation on a “win-win” basis.

To me this seems a pretty rational, not unduly restrictive approach to comment moderation. The comment stream is kept free of spam and once people have made one comment their subsequent comments are posted automatically. What’s not to like? I welcome comments and dissent, within the rules :) .

comment spam free zone badge by Suzie Cheel

Categories : Blogging
Tags : comment moderation, comment spam, comments

Sunday Markets: Going Bananas

By Des Walsh
Sunday, July 26th, 2009

I love our regular Sunday morning visit to one or more of the local farmers’ markets. Not just for the wonderful fresh fruit and vegetables, direct from the grower, but for the friendly chat with stall holders, the passing parade of locals in their weekend casual (i.e. daggy) clothes. And for the way the farmers help us to part with our money for the fruit, literally, of their labors.

I get special enjoyment – and education – from the signs.

Crystal Creek banana stall

What fascinates me is how basic, even crude some of the signs are. Not what a professional sign maker would provide, surely. But coming from a long line of farmers I know better than to accept the simplicity of what you see as indicating any lack of smarts.

Like the one above, which I photographed this morning at the regular stall of the man from nearby Crystal Creek, who from speaking with him I know is very smart and has a good sense of humor (he let slip one day he had been captain of his quite prestigious high school).

Observing what good business this guy does, week after week, I’m sure he could afford a beautiful, professionally made sign.

But then mightn’t we subconsciously or consciously wonder whether his bananas were really direct from the local farm, or trucked in from elsewhere? And whether we might get a better price at one of the stalls with signs less swish?

The sign from our man from Crystal Creek speaks to localness, freshness. In advertisingspeak, it is authentic.

I’ve got nothing against fancy signage, beautifully designed stationery and state-of-the-art websites.

But sometimes simple, “hand-drawn” can be very smart business.

Do you have an example of a sign or other visual representation which is “hand-made” but effective? Please leave a link.

Categories : Branding, Marketing
Tags : authenticity, bananas, Chillingham, Crystal Creek, farmers, growers, local market, Marketing, Tweed Valley
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