Layout Image
  • Home
  • About
  • Resources
    • GVO Conference
  • TopSites
  • Contact

Archive for March 2009 – Page 2

Relationships First, then Business

By Des Walsh
Thursday, March 5th, 2009

The SOBCon “Blog It, Earn It” Discount

Successful and Outstanding BloggerThis blog displays proudly the SOB (Successful and Outstanding Bloggers) badge.

SOBCon is the annual “Biz School for Bloggers” to be held once again in Chicago, May 1-3. What has always impressed me about SOBCon is the complete focus on helping participants develop viable business plans. It is also a manageable size – maximum 250 participants – with a faculty of very knowledgeable, very practical, business-focused blogging stars.

This year, as part of the preparation, SOBCon founder Liz Strauss and her colleagues have come up with an interesting challenge and a discount for those who join in.

The challenge is called “Blog It, Earn It” – i.e. earn a discount on the price of admission. And at $200 off the $795 full price, that is a very substantial discount indeed.

What do you have to do to play? You have to post something on what relationships mean to you, in business parlance the “ROI of Relationships”.

SOBcon 09I’m going to join in, even though, regretfully, I am not planning to do the long trek to Chicago. I’ll apparently be able to pass my discount on to someone else, which is nice (see the note at the end of this post for what I propose to do about passing it on) .

I could write at length about how important relationships have been and are to me: relationships with my parents, my brothers, uncles, aunts, cousins, friends, nieces, nephews, teachers, and my wonderful partner of twenty years and co-author on this blog, Suzie Cheel.

But for the purpose of this exercise I am going to concentrate on relationships in business.

And especially on why one of my key operating principles is “relationships first, then business”.

So here goes:

What Relationships Mean to Me in Business

Thinking now about what relationships mean to me in business I feel quite moved, with deep feelings of gratitude especially.

Because it seems to me that all or most of the good business I have done over the past twenty years has stemmed from and has been sustained by relationships. And I can say with confidence that where the business has been good there have been good relationships and where it has not been good there has been a problematic or sour relationship involved. Not always at the beginning, but at some point.

When I speak of business as being “good” or “bad” I am not thinking of whether it paid well or not. In fact I have sometimes been quite well paid for business that with hindsight I could well have done without.

One example of a business deal that was bad is the time, early in my consulting career, that I was consulting to a government agency and with every draft of the report we submitted we were asked to make changes. I kept thinking that with one more lot of amendments we could be done, and indeed that eventually came to pass. But in the meantime, I had developed a twinge in my back  – it only bothered me when I sat down to type. It was very painful. When the report was done and handed in, the pain went away! Weird, but true.

A well paid project, but bad business. Why? My pretty confident assessment is that, although I had a reasonable relationship with the person commissioning the report, there were others behind the scenes “monitoring” the project from the viewpoint of a particular political agenda.  So what had looked like a project initiated on the basis of a reasonable relationship foundered because there were other, hidden and – from my point of view – unreasonable relationships at work which turned the exercise into such a bad project that my body actually revolted.

Of course, I’ve endeavored at times like that to buck myself up with the old “it’s just business” comment. But what sort of a life is it to have to “put up” with things, not enjoy what you do? No thanks.

Fortunately, I have many examples of business projects, past and current, which have been based on and sustained by good relationships.

I think for example of one client where I had an ongoing consulting role and who used to turn to me and my company when specific projects came up that might otherwise have gone elsewhere. He knew that with some of these projects I would not be doing the detailed work personally, but he trusted me to put together an appropriate team or outsource the details responsibly. Financially this was very worthwhile. It was also enjoyable work because of the frank, mutually trusting relationship I had with the client.

Other work has come to me “out of the blue” because someone I knew was in a conversation with others about a project that needed my skills and knowledge, which led to my being contacted and subsequently hired.

Yes, I did tender for projects and spent hours writing submissions, but because the projects I was good at were often the ones that did not fit neatly into regular categories of consultancy, much of that submission writing was, with hindsight, a waste of time. Maybe all of it – I don’t like to dwell on that too much!

In more recent years, as a coach, author, workshop leader and speaker, business has typically, and perhaps universally, come to me via a relationship, whether a long-standing, professional network relationship or via the blogging or social media community, or from something more immediate such as someone observing me and speaking with me at an event and then talking to me about business possibilities.

These experiences, the bad ones as well as the good ones, have taught me that doing business based on (positive) relationships – and by that I mean open, honest, trusting, constructive relationships – is now the only way I want to do business.

That works for me, not only financially, but in peace of mind, mind-body health and sense of contribution, and in terms of my picture of how things should be when life goes well.

In short, Relationships First, then Business, is a principle that serves me well, first as a filter to keep out the toxic experiences before they start and then as a basis and framework for doing business happily, productively and with mutual respect.

To qualify for the discount, I need now to provide a link to this site on Twitter with the hashtag #blogiearnit. Then I propose to pass the discount on to one of our readers here. If you would like to qualify, just leave a comment, perhaps share your own story and say you would like to go in a random draw to qualify. If you are doing your own blog post to qualify for the discount, note that the offer from SOBCon ends a couple of days from now, on March 7.

Categories : Blogging, Business, Events
Tags : bloggers, Business, Chicago, discount, Liz Strauss, Relationships, SOBCon 09

More on Branding and Communicating What We Do

By Des Walsh
Wednesday, March 4th, 2009

In my post two days ago, about the speed of change and how my business specifically has changed in its shape and focus, I promised to share a recent experience of a friend’s comment which shocked me and made me think more about how well or otherwise I convey to others a sense and understanding of what I do, what I offer professionally.

I’ve weighed up whether to share this process of questioning and re-defining, lest existing and possible future clients wonder whether I actually know what it is I’m doing. I decided to take that risk, on the basis that my sharing how I’m working through the questions might help one or two people having similar challenges.

I’m actually pretty clear about what it is I “do”. I’m just wanting to be as sure as I can be that I am communicating that as well as I can.

be card dw by three card
social media strategist card contact card

Before sitting down to write this, I re-read my posts from only a few weeks ago, Just What is it You Do, Again? and Just How Valuable is Personal Branding? I was surprised to notice how my thinking has shifted even in that short space of time.

Partly that’s because I’ve been doing a couple of courses that have prompted me to look more closely at these questions.

But a significant trigger for some of the shift was an observation made by a friend of mine when we met for one of our infrequent but always interesting coffee chats. This was the event I referred to above. It was only a week after I’d written those two posts I’ve just mentioned and I actually felt I was getting a real handle on the business of answering the “what is it you do?” question.

Little did I know I was about to get a bit of a cold-shower wakeup message along with my caffeine hit.

In bringing my friend up to date on my doings, I thought I had explained fairly well how I was focused on what I saw as the twin or interrelated elements of my business, namely business coaching and social media strategizing. (Putting that in “title” or “label” terms, I am a business coach and a social media strategist.)

I recall I mentioned in the process of my update a few other specific items, which to me were more in the way of aspects of the coaching and strategizing roles, rather than add-ons or extraneous activities.

But I was in for a surprise.

Having listened to my little tour of my recent business activities and my sharing about some emerging possibilities, my friend said: “I don’t really know what you do. You jump around all over the place”. (That might not be exactly what he said, but if not it is close enough for the purpose of this story.)

I was taken aback, but it was cool. Real friends tell you the truth, even if it is uncomfortable.

So when I recovered I accepted that I had some more work to do on communicating clearly.

And because I tend to over-think some things – for the benefit of the NLP reader I’m more auditory-kinesthetic than visual – I sometimes find that I can break out of a loop of thinking by being deliberately visual. Doing a mindmap, doodling, drawing pictures (strictly stick figures).

This time I thought, how do I often communicate visually what I do? My business card.

So what would I have on my business card that gave people an idea of what I do?

In considering some design ideas – leaving aside such details as phone numbers – I found myself working through my own understanding of how I really want to present myself in a business context.

I got stuck on what label to use. I’m becoming increasingly uncomfortable with labels – “Director”, “President”, “Coach”, “Chief Wizard” etc – even though (because?) I’ve been using labels for the twenty years I’ve been in business. I’m not saying I’m ready to give up on labels, but at the moment I find them somewhat restrictive.

I love being a social media strategist. And I love being a coach. I see the two working seamlessly together and am not interested in giving up on either. So I’ve been using the double label “Business coach and social media strategist”, just as previously I used “Business coach and blogging evangelist”.

But maybe the time has come for some simplification.

I want to have the freedom to explain what I do more in terms of the needs of the person I’m speaking to now, or who is reading now what I’m posting, than to be constrained by a label and that person’s preconceptions about what a particular label means or doesn’t mean.

So, long story short, I worked through some texts for my next business card and produced the versions above:

  • from the double titled one top left
  • to the “kitchen sink” version – 3 labels – on the top right
  • to the relative simplicity of one label – “Social Media Strategist” – bottom left
  • to no label, just how to find me - my web+blog address – bottom right

I’m really warming to some version of the last-mentioned design – name plus Web address.

So how will people know what I do? It will emerge in the conversation.

Or it won’t.

But by not having a label there might less prospect of the conversation being skewed by pre-conceptions about what one or other label might mean.

I know I’ll still have to work out what to put in the field for “Title” when I register for events. :)

I welcome comments. If you feel you have a better solution I would love to hear it.

Reblog this post [with Zemanta]
Categories : Branding, Business
Tags : Business, Business card, Business Coach, coach, Personal Brand, Social Media, Strategist
« Previous Page
Next Page »

Get Updates

Subscribe in a Reader Get Updates By Email Twitter Facebook

We recommend

WEB Tv Workshops BYO Audio HostGator Web Hosting Free Productivity Training Visibility Secrets iThemes Builder for WordPress AWeber Email Management

Search this site

Lijit Search

Featured Sites

Home Office Furniture

Audio Visual Equipment Rental

Credit Card

Market Samurai:SEO Software

Video Academy- Get Your Videos Seen-

Archives

Categories

Check out the Genesis Framework
Thesis Theme for WordPress:  Options Galore and a Helpful Support Community

Boomer Authority

Boomer Authority

Administrative Pages

Sitemap
Advertise
Privacy
Comments Policy

Valid RSS button
Thinking Home Business | Practical Tips For People Who Work From Home
Copyright © 2012 All Rights Reserved
iThemes Builder by iThemes
Powered by WordPress