The Advantage of Rapid Response
I’ve just had a good lesson in the value of getting back to prospective clients very quickly and then following through with focused action.
A few days ago, I realised I needed a new batch of business cards. The people who printed the last lot were hundreds of miles away and in any case, because [...]
More on Eye Contact and Ownership
I sat up and took notice this morning when I read Ken King’s dissenting comment
below on my Less is More item yesterday about brief posts. I had been endeavouring to turn
to a positive my frustration in finding that most of my article on Eye Contact – A Sign of Ownership had
somehow disappeared and I did [...]
Forget the Pension - Get a Home Based Business!
Back in the mid 90s, I used to listen to the pundits telling us that governments would soon be taking drastic steps to cut benefits to retired people, and that smart people would be making a serious move to provide for their lifestyle after they had finished fulltime work.
I took it with a grain of salt.
Now I [...]
Less is More - the Attraction of Brief Posts
A couple of days ago I wrote this longish piece on customer service, entitled Eye Contact - A Clue to Ownership, in which I talked about the guy at the electronics store and the contrast between his welcome and his farewell. The stats showed this was the most read item by far, every day for a [...]
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